Terms and Conditions

Effective Date: 1 January 2026

Alexandra Martin Photography (referred to as "we", "us", "our", or the "Photographer") operates the website www.alexmartinstudio.com (the "Website"). These Terms and Conditions govern your access to and use of the Website, as well as any bookings, inquiries, or photography services provided by us.

By accessing the Website, submitting an inquiry, or booking our services, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use the Website or our services.

We comply with Australian laws, including the Australian Consumer Law (ACL) under the Competition and Consumer Act 2010 (Cth). Nothing in these Terms excludes, restricts, or modifies any rights or remedies you have under the ACL that cannot be limited.

1. Use of the Website

  • You must use the Website lawfully and not interfere with its operation.

  • Content on the Website (including text, images, and photographs) is owned by us or licensed to us and protected by copyright. You may not reproduce, distribute, or use it for commercial purposes without permission.

  • We may update or change the Website at any time without notice.

2. Photography Services

  • Our services include portrait, maternity, personal branding, branding, product, or other photography sessions, editing, and delivery of images (as specified in your booking).

  • Bookings require a deposit (non-refundable unless otherwise agreed) to secure the date.

  • Full payment is due as outlined in your booking confirmation or invoice.

3. Booking and Payment

  • Deposits and payments confirm your booking and acceptance of these Terms.

  • Prices are in Australian dollars (AUD) and include GST where applicable.

  • We accept payments via bank transfer or online invoice only.

  • Late payments may incur fees or delay delivery of images.

4. Cancellations and Rescheduling

  • Client cancellations: Deposits are non-refundable but are transferable to a new session date if the cancellation is made more than 30 days before the original session. If cancelled within 30 days of the session, the deposit is forfeited and non-transferable. Additional fees may apply depending on circumstances.

  • Photographer cancellations (e.g., due to illness or force majeure): We will reschedule or refund payments where possible.

  • Force majeure events (e.g., extreme weather, illness, or unforeseen circumstances beyond our control) may require rescheduling without liability.

5. Copyright and Image Usage

  • We own the copyright in all photographs we create.

  • Upon full payment, you receive a limited, non-exclusive licence for personal use (e.g., printing for private display, sharing on personal social media).

  • You may not sell, edit, or use images commercially without our written permission.

  • We may use images for promotional purposes (e.g., portfolio, website, social media) unless you request otherwise in writing.

6. Delivery of Images

  • Edited images will be delivered via online gallery within 4-6 weeks of the session.

  • We select and edit images at our discretion. Raw/unedited files are not provided.

7. Liability and Limitations

  • We take care in providing services but are not liable for losses beyond our control.

  • Our liability is limited to the resupply of services or refund of fees paid, to the extent permitted by the ACL.

  • We are not responsible for loss or damage to equipment or images due to client actions.

8. Model Release

  • By booking, you grant us permission to use images featuring you (or your group) for promotional purposes, unless opted out in writing.

9. Complaints and Disputes

  • If you have concerns, contact us at alexmartinstudio@outlook.com. We will respond promptly.

  • Disputes will be governed by the laws of New South Wales, Australia.

  • You may also contact the Australian Competition and Consumer Commission (ACCC) or relevant state fair trading body.

10. Changes to These Terms

  • We may update these Terms. Changes will be posted on the Website with the new effective date. Continued use constitutes acceptance.