Privacy Policy

Effective Date: 1 January 2026

Alexandra Martin Photography (referred to as "we", "us", or "our") is committed to protecting your privacy and handling your personal information responsibly. We comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy explains how we collect, use, disclose, store, and protect personal information through our website, bookings, client interactions, and photography services.

1. What Personal Information We Collect

We collect information necessary to provide photography services, manage bookings, and communicate with you. This may include:

  • Contact details — Name, email address, phone number, postal address.

  • Booking and service details — Event dates, locations, preferences, payment information.

  • Photographs and images — Photos we take (which may include images of you, family members, or event guests), as these can contain personal or sensitive information.

  • Website data — IP address, browser type, cookies, analytics data (e.g., via Google Analytics if used).

  • Other information — Any details you provide in inquiries, forms, or contracts.

We only collect sensitive information (e.g., health details for accessibility needs or images revealing ethnic origin) with your consent or where necessary.

2. How We Collect Personal Information

We collect information:

  • Directly from you (e.g., via website forms, emails, phone calls, contracts, or in-person bookings).

  • Automatically through our website (e.g., cookies for functionality and analytics).

  • From third parties (e.g., referral partners, payment processors like Stripe or PayPal, or cloud storage providers).

3. Why We Collect and Use Personal Information

We use your information to:

  • Provide photography services (e.g., shooting, editing, delivering photos).

  • Process bookings, payments, and invoices.

  • Communicate with you (e.g., confirmations, updates, galleries).

  • Improve our services and website.

  • Comply with legal obligations.

  • Market our services (only with consent; you can opt out anytime).

We do not use your information for unrelated purposes without consent.

4. Disclosure of Personal Information

We may disclose information to:

  • Service providers (e.g., printers for albums, cloud storage like Google Drive or Dropbox, editing software providers, accountants).

  • Professional advisors (e.g., lawyers, insurers).

  • Authorities if required by law.

Some providers may be overseas (e.g., United States for cloud services). We take reasonable steps to ensure they protect your information in line with Australian standards.

5. Security and Storage

We store information securely (e.g., encrypted drives, password-protected systems) and retain it only as long as needed (e.g., for legal/tax reasons or backups). We delete or anonymise it when no longer required.

6. Access and Correction

You can request access to or correction of your personal information. Contact us at alexmartinstudio@outlook.com. We respond within a reasonable time (usually 30 days) and provide access unless an exception applies.

7. Cookies and Website Tracking

Our website may use cookies for functionality, analytics, and improvement. You can manage preferences via your browser settings.

8. Complaints

If you have concerns about your privacy, contact us first at alexmartinstudio@outlook.com. We investigate and respond promptly.

You can also complain to the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

9. Changes to This Policy

We may update this policy. Changes will be posted on our website with the new effective date.

10. Contact Us

For questions or requests:

Alexandra Martin Photography

Email: alexmartinstudio@outlook.com

Website: www.alexmartinstudio.com